REGISTER a COMPLAINT to SEBI.!!!

Hello Investors,

Many times it happens that a loyal investor, fall into the trap due to various different reasons. Most common being the spam messages and a group of personnel who try to  spread false news luring the investors to BUY a company which is not worth it.

So what can be done if you have been a victim of any such activity? Well, there is not much we can do but there is a basic facility given by SEBI so that we can make a complaint against that company. SEBI helps to get the answer from the concerned company within a month. 

HOW TO REGISTER a Complaint? SEBI has a dedicated website for any such kind of issues. Its 
SEBI Complaint Redress System. Website link is as follows
www.scores.gov.in

Open the Link and you will see below Screen. On  the left tab, there is a button which says Complaint Registration.

Once you click it, a form will open where you will have to fill in your personal details. There will be some columns which are mandatory and they are shown with asterisk sign. Please check the below screen for more details. Remember to enter only valid details here as this will be the point of communication from SEBI to you.
(The image below just shows dummy data for your better understanding)

 

Once you are done with filling up the form, you need to choose the category under which you want to register the complaint. If you are unsure about which issue is right, select the option below

1. Listed Company/Registrar & Transfer Agent/Non-Demat/Remat

2. Listed Companies.

3. Refund/Allotment/Dividend/Transfer/Bonus/Rights/Redemption/Interest

Under Listed Companies, select the first option as shown in above picture.

Once you click it, the page will be expanded where we have to fill in the details of the company and the issues regarding it. Enter the corresponding details there. The first question has to be kept blank. Please ignore the box of Yes/No option blank. All the other information regarding the complaint or issue has to be entered here.

Enter and select the company name from the dropdown box in COMPANY NAME.

In NATURE of COMPLAINT, please select 'Other Complaints' (Highlighted in image above)

When you click Others, a window will pop-up where you have to fill in the details and information regarding the complaint (Under 1000 characters) which is generally sufficient to explain any type of the complaint. Also you can attach a PDF File as a proof or a supportive document. It should be ideally below 2 MB. Please find screenshot below for more clarification.

Once you have entered all required information, click ADD. The information will be attached to the complaint. After the window is closed, use the SUBMIT button appearing at the bottom of the page to submit the complaint. 

The investor will be notified regarding the complaint via mail too. The registration numbers will be sent via mail for our record. I hope this post will help many out if they are unclear about their investment. 

I urge followers, if they are victims of any such fraud/trap, uses this platform as much as possible so that innocent investors rights are reserved and even SEBI might try to stop any wrong practices underwent by the company if any. Also urging everyone to share it maximum so that common investor is guided with registering a complaint.

Thank you.

NOTE: This document is for information purpose only, and the document does not point any particular company in any regards of the complaints. The website shares the information to help Investors and protect Investor rights.

Send a Query to Company's Management

Hello Investors,

Many a times, we make an investment in the company without going through much needed information and then after sometime, we realize that we need to get those information from the company's management. 

When I was new, I used to ask the company's personnel directly via email but most of the times, I wouldn't get the reply. Then I researched when are the companies bound to reply. Found pretty interesting and sensible stuff.

Investor Rights: As an investor of any company, we have full right of information regarding that company. Many investor might not know but the company management have to give the reply to any query that is sent via email.  

Company's Rights: The company is not liable or bound to reply to all the queries sent by investors. But they have to reply to the query which has specific information sent. That information is regarding the investment done by an investor.

There are many clauses given in right of Investors by SEBI. While we invest in a particular stock, we have some privileges and I sincerely request that we, as an investor should use those privileges. This makes the management aware that there is hard earned money invested by people in the company that they are leading.

To contact any company's management or regarding any queries, company with string management have formed a department which deals specially with Investor Grievances. You should easily find the email id specially allocated for investor grievances. Go to their website and chec k if the email id is present in the section of 'Investor Relations'. If you are unable to find it, check 'Contact Us'. 

If you are still unable to find it, don't worry. Check who is the Company Secretary of the company. Company Secretary is a personnel who has all the responsibility and rights to attend the investor complaints. If he is unable to reply back to the query, we can register a complaint regarding this to the SEBI. Once you get to know CS of the company, you can ask directly to the Corporate Office regarding his email address.


IMPORTANT Info:
All this stuff was pretty easy. Now the main stuff. The information that you need to send to the company, looking at which they have to reply to the query.

Along with the email you need to send the following info, for confirmed reply.

My investment details are as follows:

DP ID: ________(Your Brokerage Firm)

Client Id:_________

Full Name: _________

No. of shares: _____ qty.

DPID: It is the unique Id given to the depository participant allotted by the depository. Also write the brokerage firm name in brackets for better impact e.g. ShareKhan Limited

Client Id: It is the unique 8 digit code assigned specially to the owner of the Demat Account. All the information regarding the shares that has been traded by you can be obtained by Client Id.

Full Name: The name with which the Demat Account is registered.

Number of Shares: The total number of shares that you hold while sending the mail. (Not necessary but why not send the information if we have it).

Any mistake in the above information provided, the company is not liable to reply that mail.

For any query or doubts regarding the stock, its Corporate Announcement or any other issue, you can contact the company and clear your doubt.
Company with good Corporate Governance will reply to your query soon, in  contrast to some companies which so not bother. 
I am not sure here but this test can be used as a scale to measure the Corporate Governance of the company.
 
Do share the article so that maximum investors can take benefit and clear the doubts with minimal efforts.