Wednesday, February 25, 2015

Send a Query to Company's Management

Hello Investors,

Many a times, we make an investment in the company without going through much needed information and then after sometime, we realize that we need to get those information from the company's management. 

When I was new, I used to ask the company's personnel directly via email but most of the times, I wouldn't get the reply. Then I researched when are the companies bound to reply. Found pretty interesting and sensible stuff.

Investor Rights: As an investor of any company, we have full right of information regarding that company. Many investor might not know but the company management have to give the reply to any query that is sent via email.  

Company's Rights: The company is not liable or bound to reply to all the queries sent by investors. But they have to reply to the query which has specific information sent. That information is regarding the investment done by an investor.

There are many clauses given in right of Investors by SEBI. While we invest in a particular stock, we have some privileges and I sincerely request that we, as an investor should use those privileges. This makes the management aware that there is hard earned money invested by people in the company that they are leading.

To contact any company's management or regarding any queries, company with string management have formed a department which deals specially with Investor Grievances. You should easily find the email id specially allocated for investor grievances. Go to their website and chec k if the email id is present in the section of 'Investor Relations'. If you are unable to find it, check 'Contact Us'. 

If you are still unable to find it, don't worry. Check who is the Company Secretary of the company. Company Secretary is a personnel who has all the responsibility and rights to attend the investor complaints. If he is unable to reply back to the query, we can register a complaint regarding this to the SEBI. Once you get to know CS of the company, you can ask directly to the Corporate Office regarding his email address.


IMPORTANT Info:
All this stuff was pretty easy. Now the main stuff. The information that you need to send to the company, looking at which they have to reply to the query.

Along with the email you need to send the following info, for confirmed reply.


My investment details are as follows:

DP ID: ________(Your Brokerage Firm)
Client Id:_________
Full Name: _________
No. of shares: _____ qty.
DPID: It is the unique Id given to the depository participant allotted by the depository. Also write the brokerage firm name in brackets for better impact e.g. ShareKhan Limited

Client Id: It is the unique 8 digit code assigned specially to the owner of the Demat Account. All the information regarding the shares that has been traded by you can be obtained by Client Id.

Full Name: The name with which the Demat Account is registered.

Number of Shares: The total number of shares that you hold while sending the mail. (Not necessary but why not send the information if we have it).

Any mistake in the above information provided, the company is not liable to reply that mail.

For any query or doubts regarding the stock, its Corporate Announcement or any other issue, you can contact the company and clear your doubt.
Company with good Corporate Governance will reply to your query soon, in  contrast to some companies which so not bother. 
I am not sure here but this test can be used as a scale to measure the Corporate Governance of the company.
 
Do share the article so that maximum investors can take benefit and clear the doubts with minimal efforts.

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